Services & facilities of Palms Tulum Luxury Condo Hotel

At Palms Tulum Luxury Condo Hotel our philosophy has as an objective, to offer a personalized service of accommodation in Tulum with a relaxing and casual ambience, making sure that all our guests expectations are always exceeded and the most important; Anticipated!

Luxury Accommodation in Tulum
Hotel Boutique in Tulum
Luxury hotel in Tulum

Among the services that Mariposa Hotels provide are:

  • 24 Hours front desk
  • Multilingual Concierge
  • Daily housekeeping service
  • Medical service (on call)
  • Taxi/Van service
  • Car and scooter rentals
  • Private transportation service from/to airport
  • Laundry and dry cleaning service (extra charge)
  • Massage available (extra charge)

Our concierge team offers a wide range of personalized services, from restaurants reservations to a variety of arqueological activities, excursions and tours or specialized circuits so our guests can enjoy the beauty this destination has to offer.


Our guest will have free access to “Paraiso Beach Club” with 50% discount on beach chairs and umbrellas rental plus 10% discount on restaurant consumption; on top of free services such as:

  • Bathroom and showers
  • Dressing room
  • Lockers
  • Free Parking
  • Complimentary coffee, tea, water and snack station in lounge area
  • High speed Wi/Fi internet in all hotel areas
  • Free Parking
  • Swimming pool with complimentary accessories (Floating chairs/boards, water noodles, dive mask, etc.)
  • Complimentary bicycles
  • Complimentary beach towels
  • Beach club service with chairs and umbrellas.
  • Postal Service
  • Babysitting